Privacy Policy
Humber Recovery respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect the data you provide when using our website.
1. Who We Are
This website is operated by Humber Recovery, offering vehicle recovery, transport, and car buying services across Hull and surrounding areas.
2. What Information We Collect
When you use our contact or quote forms, we may collect the following:
Name
Phone number
Email address
Vehicle details (if provided)
Any other information you choose to include in your message
This information is sent directly to our team by email and is used to respond to your enquiry or provide a quote.
3. How We Use Your Information
We only use your information to:
Respond to your enquiry or quote request
Provide our services
Improve our website using anonymous data through analytics
We do not use your data for marketing purposes unless you give us explicit consent to do so in the future.
4. Cookies and Analytics
Our website uses:
Google Analytics to track anonymous visitor behaviour and improve user experience
Cookies to enable basic site functionality and track how users interact with the site
You can control or disable cookies through your browser settings.
5. Data Sharing
We do not sell, rent, or share your personal information with any third parties.
6. Data Storage
Data submitted through our forms is sent directly to our internal email account. We take appropriate steps to keep this information secure and only accessible by authorised team members.
7. Your Rights
Under UK data protection laws, you have the right to:
Request access to your personal data
Ask us to correct or delete your information
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Contact Us
If you have any questions about this policy or want to exercise your rights, please contact:
Email: [email protected]